FAQ

3 Simple ways to request a free quote from Ultrawise.

• Just fill out the Contact US form and one of our experts will contact you the same business day.
• Email us your inquiry with detailed specifications so that we can understand you better.
• Call us at 0086 18627817693 and get instant reply.

• Email us your order with detailed specifications so that we can understand you better. A free proof will be sent for approval.

• Call us at 0086 18627817693 to place an order.

Once you approve our proof, if applicable, we will supply you an estimated shipping date. It is always our goal to complete your job in 7 business days, shipping takes around 3-5 days normally. Quantity, after press options and time of year can affect total production time.

All materials we use are not recycled materials but newly made raw material, or same material imported from Europe or Japan. They are good for printing.

For more details, please visit Artwork & Designs

Orders can be cancelled at any time before you approve for production or before payment sent. Please understand that if you want to cancel the order after payment, some cancellation fee will be charged as compensation.

Yes! We can work with you to develop a cost effective, custom fulfillment solution tailored to meet your needs. Your customers won’t find any information from the package we dispatched to them. It’s really a time-saving way if your clients needs the goods urgently.

We are professionals for special shaped things. Just give us the specifics for your custom shape and what features you will need. We’ll be glad to work with you to produce a custom shape and/or sized products to meet your needs.

Cooperating with Ultrawise is a happy experience. Your money is secure for we are responsible for any loss made by our fault. We offer free redo service for any defective products by our fault, it’s true.