How can I get a quote for my project?
3 Simple ways to request a free quote from Ultrawise.
- Just fill out the Contact US form and one of our experts will contact you the same business day.
- Email us your inquiry with detailed specifications so that we can understand you better.
- Call us at 0086 18627817693 and get instant reply.
How do I place an order?
- Email us your order with detailed specifications so that we can understand you better. A free proof will be sent for approval.
- Call us at 0086 18627817693 to place an order.
How long will it take to receive my goods?
Once you approve our proof, if applicable, we will supply you an estimated shipping date. It is always our goal to complete your job in 7 business days, shipping takes around 3-5 days normally. Quantity, after press options and time of year can affect total production time.
Are there Recycled materials or New?
All materials we use are not recycled materials but newly made raw material, or same material imported from Europe or Japan. They are good for printing.
What artwork you require?
For more details, please visit Artwork & Designs
Can I change Plans or cancel at any time?
Orders can be cancelled at any time before you approve for production or before payment sent. Please understand that if you want to cancel the order after payment, some cancellation fee will be charged as compensation.
Do you provide fulfillment services?
Yes! We can work with you to develop a cost effective, custom fulfillment solution tailored to meet your needs. Your customers won’t find any information from the package we dispatched to them. It’s really a time-saving way if your clients needs the goods urgently.
What if I need is a custom product?
We are professionals for special shaped things. Just give us the specifics for your custom shape and what features you will need. We’ll be glad to work with you to produce a custom shape and/or sized products to meet your needs.
What about Refunds?
Cooperating with Ultrawise is a happy experience. Your money is secure for we are responsible for any loss made by our fault. We offer free redo service for any defective products by our fault, it’s true.
FAQ didnt solve your problem?
Here are several ways to contact us
Email us your questions to firstname.lastname@example.org, or just call us at 0086 18627817693. One of our representative will respond with you shortly.